Frequently Asked Questions
Everything you need to know about our premium footwear.
How do I determine my correct size for Moccasins?
Our moccasins generally run true to size; however, because they are made from genuine leather and suede, they will stretch slightly over time to mold to your feet. We recommend checking our detailed size guide for specific measurements.
What materials are used in your footwear?
We use high-quality, ethically sourced materials including full-grain leather, premium suede, and durable rubber soles to ensure both comfort and longevity.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to generate a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How should I care for my leather moccasins?
To maintain the quality of your shoes, we recommend using a specialized leather conditioner every few months and avoiding direct exposure to heavy rain or standing water.